A pre-call test should be undertaken on every computer, mobile phone or tablet that will be used for healthdirect Video Call, to determine if it is suitable for online video consultations. Each pre-call test takes about one minute. It will check audio, video, browser and internet capability. Find out how to resolve issues if any part of the test is failed.
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- Organisational structure within Video Call
- Video Call roles and permissions
- Shortcuts for Video Call sign in
- Configure your basic Clinic settings
- Add and manage clinic administrators and team members
- Add and manage organisation administrators, coordinators and reporters
- View a summary of all users in your organisation
- Configure and uninstall Apps
- Configure your clinic call interface
- Configure the call quality settings for your clinic
- Configure the clinic waiting area
- Configure the clinic Waiting Experience
- Create and delete meeting rooms and group rooms
- Create and delete clinics within an organisation
- My clinics summary
- Reporting configuration
- Organisation reports
- Video Call status page
- Organisation configuration
- Configure your organisation call interface
- Bulk import process for user accounts
- Patient entry points and website buttons
- Creating a Short URL for your clinic
- Joining a call configuration options
- Create an accessible patient link
- Configuring Post Call Links
- Video Call App Marketplace
- Clinic reports
- Create templates for room email invitations
- My Organisations summary
- Using a Custom URL for your health service