Healthdirect Australia Help Center

    Step 1: Pre-call test

    Make sure your equipment is ready for Video Call

    A pre-call test must be undertaken on every computer, mobile phone or tablet that will be used for healthdirect Video Call to determine if it is suitable for online video consultations. Each pre-call test takes about one minute. It will check audio, video, browser and internet capability. Find out how to resolve issues if any part of the test is failed.

    Can’t find what you’re looking for?

    Email support

    or speak to the Video Call team on 1800 580 771

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