There is a tab in the clinic configuration section called ‘Joining a call’. This allows a Clinic Administrator to set the default behaviour for guests joining a video call in meeting and group rooms associated with the clinic. Clinic Administrators can specify whether a photo is required by guests when joining a meeting or group room call. They can also configure whether the guest's Last name will be mandatory or optional to provide.Guests are people who have been invited to a meeting and are given a link to access the room.
Please note: Unless a Clinic Administrator changes the default setting, a photo is required. This configuration does not apply to waiting area calls.
To configure the Joining a call settings:
|From your Clinic Waiting Area page, click on Configure and click on the Joining a call tab.
|Click on the text field under Guest photo capture and three options will appear. Select the appropriate option and this will apply to guest who are invited to join a meeting in a meeting room.
A photo is required - default setting and guest cannot enter the meeting room until they take a snapshot.
A photo is optional - guests can take a snapshot but will see a message saying this is optional and will be granted access with or without the snapshot.No photo option - guests do not need to take a snapshot and the snapshot message does not appear.
Remember to click Save if you make any changes.
|To make the Last Name field mandatory for guests coming into a meeting room or group room, enable Make last name mandatory. The click Save.|
|To enable the option for callers (patients/clients) to mute their camera and/or microphone while they are waiting, turn the toggle switch to on (turns green) and click Save.|