Healthdirect Australia Help Center

    Technology and Trouble Shooting

    Find out what you need to make a Video Call and what to do if you have any technical issues

    Getting set up with Video Call is easy and you don't need any complicated or expensive technology. You can use everyday devices with a reliable internet connection (wifi, ethernet, 4/5G, satellite) to successfully participate in a Video Call.

    This page has links to information regarding the basic requirements for Video Call and has links to our troubleshooting pages, should you encounter any issues. If you read the information below and need further assistance you can call our support team for help.

    Click on the headings below to access the information:

    Need help?


    Can’t find what you’re looking for?

    Email support

    or speak to the Video Call team on 1800 580 771

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