To attend a Video Consultation, follow these steps:
|1. Click on the Start Video Call button on your health service website or the link you received at the time of your appointment.|
|2. Healthdirect will request you to allow the use of your camera and microphone.
Click Allow to continue.
If you do not see this prompt and are not taken to to a page that asks for your details, please allow access for your camera/mic in your browser settings.
If restarting the camera does not resolve your issue, click on view help or visit: https://help.vcc.healthdirect.org.au/stuck-at-restart-camera
|3. When you select start a video call you will be asked to enter your:
|4. Read the Important Information presented to you and click Continue to proceed further.|
5. You are now waiting to be seen and your service provider will join you when they are ready.
|6. The clinician arrives and your consultation will begin.|