Video Call Platform Role | What can this role do in the platform? |
How does this role fit within my Organisation? |
---|---|---|
Organisation Administrator (Org Admin) |
|
Personnel with overall responsibility for enabling patient video call access to the organisation's service Example Roles:
|
Organisation Reporter |
|
Any admin role at the organisation level that requires access to organisation reporting with regard to healthdirect Video Call. This role would not require all the other configuration tasks associated with the Org Admin role. |
Team Administrator (clinic admin) |
|
Personnel with overall responsibility for enabling patient video call access to a department/clinic of an organisation. Example Roles:
|
Team Member |
|
Personnel providing video call consultations to patients. Example Roles:
|
Service Referrer |
Example scenarios:
|
Staff that can transfer calls into a Waiting Area from their primary Waiting Area/s. A service Referrer is already a Video Call account holder with either a Team Admin or Team Member role in their clinic. Example Roles:
|
Click here for a Glossary of Video Call terms.